Job Description
About Kikoff
Kikoff is a profitable, high-growth FinTech unicorn founded in 2019 and headquartered in San Francisco. Our mission is to provide radically affordable financial tools to help consumers achieve financial security. We serve millions of people building credit or navigating life paycheck to paycheck. With innovative AI-powered technology, we simplify credit building, reduce debt, and expand access to financial opportunities for those who need them most. Backed by top-tier VC investors and NBA star Stephen Curry, we're committed to empowering underserved communities with accessible financial solutions.
Why Join Kikoff
Work alongside serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, strong craftsmanship, and the desire to create lasting work and meaningful customer impact. You'll build an exciting business while making real-life differences for real customers navigating financial challenges.
Role Overview
As a Debt Negotiation Professional, you'll help customers understand their options for resolving unsecured debt and navigating creditor negotiations. This is a hands-on role combining financial expertise with empathetic customer service to guide individuals through complex debt situations.
What You'll Do
- Conduct 30-minute financial consultations with customers
- Review unsecured debt situations including credit cards, medical bills, and personal loans
- Educate customers on settlement strategies and creditor negotiation approaches
- Explain consumer protection laws related to debt collection and Fair Debt Collection Practices Act (FDCPA) compliance
- Discuss repayment planning strategies and credit rebuilding pathways
- Provide guidance on financial recovery and long-term financial wellness
Ideal Background
- Experience as a debt settlement negotiator, financial counselor, or credit specialist
- Demonstrated expertise in unsecured debt negotiation
- Familiarity with consumer protection statutes such as the FDCPA
- Strong communication and empathy skills
- Knowledge of credit reporting and financial regulations
Equal Opportunity Employer: Kikoff Inc. is committed to equal employment opportunity and considers qualified applicants without regard to protected characteristics including race, color, religion, gender, national origin, age, disability, veteran status, or any other legally protected class.