About This Role

ServiceNow is seeking a Senior Specialist in Privacy & Compliance focused on Marketing Technology (Martech) to join our growing team. This is a critical position for organizations managing complex regulatory requirements across digital marketing platforms and customer data ecosystems.

As a Senior Specialist, Privacy & Compliance - Martech, you will be responsible for developing, implementing, and maintaining privacy and compliance frameworks specific to marketing technology solutions. You will work cross-functionally with product, legal, engineering, and marketing teams to ensure ServiceNow's martech offerings meet the highest standards of data protection and regulatory compliance.

Key Responsibilities

Design and implement privacy-by-design principles across martech products and services
Develop compliance strategies aligned with GDPR, CCPA, LGPD, and emerging global privacy regulations
Conduct privacy impact assessments and data protection impact assessments (DPIAs)
Collaborate with product teams to embed privacy controls and compliance features into martech solutions
Monitor regulatory changes and provide guidance on compliance requirements for marketing platforms
Create and maintain compliance documentation, policies, and procedures for martech operations
Lead privacy training and awareness initiatives across relevant departments
Partner with legal and external advisors on complex compliance matters
Audit and remediate privacy and compliance gaps in existing martech implementations
Support incident response and data breach management protocols

Required Qualifications

7+ years of experience in privacy, compliance, or related regulatory roles
Deep expertise in data protection regulations (GDPR, CCPA, LGPD, etc.)
Strong understanding of marketing technology platforms and data flows
Proven experience implementing privacy frameworks and compliance programs
Excellent communication skills with ability to translate complex requirements for technical audiences
Experience with privacy impact assessments and compliance audits
Knowledge of data security and encryption best practices

Preferred Qualifications

IAPP certifications (CIPP/US, CIPP/E, CIPM, or equivalent)
Experience with ServiceNow or similar enterprise platforms
Background in martech, adtech, or customer data platforms
Familiarity with privacy engineering and technical compliance implementation

This remote position offers the opportunity to shape privacy and compliance strategy at a global scale within one of the world's leading workflow automation platforms.

ServiceNow

Open Positions (1)

Senior Specialist, Privacy & Compliance - Martech